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Privacy- and Cookiestatement

Via the websites www.ridderprint.nl and also: www.boekdrukker.nl, www.proefschriftdrukken.nl, www.thesisprinting.nl, www.eenboekdrukken.nl, www.print-a-book.co.uk, www.proefschrift-layout.nl, www.proefschriftdrukken.be of Ridderprint, privacy-sensitive data or personal data are processed. Ridderprint respects your privacy and treats your personal information carefully and confidentially. The processing of your personal data takes place in accordance with the General Data Protection Regulation (AVG).

In this privacy and cookie statement we explain which personal data we collect and use, and for what purpose. We encourage you to read this statement carefully.

Use of your data

When using our website and services, you leave certain information with us. That may be personal data. For example, when placing your order we ask for a few personal details. In addition, you can leave your data when you post a comment on the above websites. Furthermore, the website offers the possibility to ask questions by means of a contact form, where you are asked to fill in various information to deal with your question. We process the following data from you (depending on the actions you perform on our site):

  • Name and address details
  • E-mail address
  • Phone number
  • IP address

The above data is used for the following purposes:

  • let you use our services
  • the purchase of services via the website and the use of the functionalities of the website
  • handling your order and informing about its progress
  • answering questions asked via the website
  • informing about failures and maintenance of our services
  • improving our services

Retention periods
The above data will be kept as long as it is necessary to deliver our service to you with a maximum of 48 months.

Security
To prevent abuse of and unauthorized access to your personal data, we take appropriate security measures.

Provision to third parties
Ridderprint does not provide your information to third parties, except in the case of a legal claim or when this is necessarily related to the delivery of a product or service.

Right to inspect and correct or delete your data
If you have provided us with personal data, you can send us a request to view, change or delete this data. Please contact us via info@Ridderprint.nl.

Profiling
We can use your personal data for profiling. Here we come to one or more profiles based on your personal details. We draw up these profiles on the basis of automated algorithms and on the basis of information from contact moments with our Customer Service. With these profiles we can offer you better and more focused commercial offers. Of course, guaranteeing your privacy is the highest priority.

Cookies
Ridderprint attaches great importance to the user-friendliness and quality of the website and the services. For this reason, Ridderprint uses cookies. A cookie is a simple, small file that is sent with pages from this website and stored by your browser on the hard disk of your computer.

By using our website you give permission to use all cookies and plugins as described in this privacy and cookie statement. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We use the following applications: LiveChat, Google Tag Manager, Google Analytics, Facebook Social Plugins, Google+ Platform, Twitter Button, Twitter Syndication, Bing Ads, Google AdWords Conversion.

We use these cookies for the following purposes:

  • generating general statistics and gaining insight into how our website and newsletters are used by visitors or readers;
  • optimizing our services;
  • the matching of content on our website and in our newsletters, based on your interests and on your click and surf behavior.

We have no control over what the providers of the above applications themselves do with the cookies. For more information about these providers and how they deal with cookies, view the privacy statements (note: they can change regularly) of these parties.

About this statement

Third party websites
This statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Customize privacy and cookie statement
Ridderprint reserves the right to make changes to this statement. When there are changes, we publish them on our website. It is advisable to consult this statement regularly so that you are aware of these changes.

Authority Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the Privacy Act you also have the right to submit a complaint to the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details
If you have questions about your privacy and our privacy and cookie statement, you can ask them by contacting Ridderprint via:

Ohmweg 21
2952 BD Alblasserdam
T 0180 463 962


info@ridderprint.nl

This privacy and cookie statement was last amended on 12 July 2018